Free Design Help: Define the Small Change Before Upload

Describe free design help as a bounded cleanup request, not an open-ended design brief. Name the product, source version, exact change, approved copy or asset, and proof question. Minor placement or copy corrections can be reviewed against a current template. New branding, new composition, missing source detail, or a changed product needs a separate design decision and current scope confirmation.
The 55printing File Uploader can carry a source file and an artwork question, but a vague request creates a scope problem. Start with the current product template, identify the exact change, and separate a cleanup from a new design. A free PDF proof can show the resulting placement and content; it cannot decide missing brand facts.
What makes a free-design request reviewable?
A reviewable request has one product, one source version, a defined change, approved replacement content, and a clear stop point. “Make it look better” is not enough to establish what may move, be rewritten, redrawn, or removed. Keep the original source and label any screenshot or older proof as reference.
| Request | Evidence to attach | Review path | Scope risk |
|---|---|---|---|
| Replace approved copy | Named source and exact text | Limited edit, then proof | Unapproved wording can enter the file. |
| Move an existing element | Source, product, and target area | Template check, then proof | Crop or safe-zone changes may follow. |
| Fix a visible file defect | Source/output comparison | Document the defect and result | Cleanup may expose a source limitation. |
| Create a new identity or layout | Brief, assets, and design decision | Separate design scope | A cleanup request cannot define a new concept. |
How should the request be handed off?
Use the current template when size, bleed, safe zone, panels, or orientation matter. Send the source and any approved assets through the File Uploader with a short note. State what must remain unchanged, what may change, and what the reviewer should compare in proof.
- Name the product and side or page.
- Identify the authoritative source version.
- Write the exact approved change.
- Attach the correct logo, copy, or image.
- List the proof questions.
- State the point where a new scope decision is needed.

What should remain outside the cleanup request?
Keep new logos, new brand systems, major composition changes, missing exact copy, invented imagery, and a different product canvas outside an assumed cleanup scope. If the source cannot answer the question, request the correct asset or make a separate design decision. This protects both the artwork and the reviewer’s authority.

How should the proof be reviewed?
Compare the proof with the authoritative source, approved copy, current template, product size, crop, bleed, safe zone, logo identity, and requested change. Mark a correction with the exact location and desired result. If the proof exposes missing information or a new design need, pause and document the next scope decision instead of expanding the original request silently.
Which requests need extra care?
Small copy replacement
Provide the approved wording, identify the text location, preserve the source version, and ask the proof to confirm line breaks, contrast, and safe placement.
Logo cleanup request
Send the approved logo asset or vector source. Sharpening or resizing an unknown mark can produce a clearer wrong identity, which is a source problem rather than a simple cleanup.
New layout request
Describe the new hierarchy, assets, product, and intended audience as a separate design decision. Do not hide a new composition inside a one-line cleanup request.
Questions customers ask
What does free design help mean?
Use the term for a bounded request with a named source, exact change, approved content, and proof question. It should not be treated as an automatic new-design service. Confirm current scope through the handoff path when the request involves new branding, missing source detail, or a changed product.
What should I include in the request?
Name the product, side or page, authoritative source version, exact copy or asset, requested change, unchanged elements, template, and proof questions. State what must stop for a new decision. A specific note lets the reviewer compare the result without guessing your intended scope.
Can a cleanup create a new logo?
A cleanup should not invent a brand identity. Send the approved logo asset or vector source when the mark must change. If the identity itself needs to be created or redrawn, describe that as a separate design decision with its own source and review requirements.
Can a proof define the design scope?
A proof can show placement, crop, content, size, and product context for the file that was prepared. It does not decide whether an unrequested redesign is included. Use proof questions tied to the submitted brief, and pause when the proof reveals a new design problem.
What if my source has an error?
Identify the exact error, provide approved replacement content, and keep the original source available for comparison. If the fix requires missing facts, a new asset, or a new composition, record that boundary rather than asking the reviewer to infer the correction from a low-quality reference.
Should I use the template first?
Use the current product template before changes involving size, bleed, safe zone, orientation, panels, or edge placement. The template helps identify geometry; it does not approve copy, logo identity, or a new design concept. Compare the final result with the template in proof.
What if I need many changes?
List the changes, group them by product area, and identify which are approved edits versus new design decisions. A long list can change the scope even when each item looks small. Preserve the source and ask for confirmation before treating the whole list as cleanup.
How should I respond to the proof?
Reference the page, side, element, and exact correction. Confirm what is correct and identify what remains open. Compare the proof with the source, template, and approved copy. If the requested response introduces a new layout or identity change, start a new scope decision.
Name the source, exact change, approved asset, unchanged elements, and proof question before the file is reviewed.
